Course Aims

In this session we look at the different methods of communication how to select the best method, as well as using the Transactional Analysis theory to understand how we should communicate face to face.

Communication isn’t just about selecting the write tool. Face to face communication and the way you portray yourself is also very important and in this session we look at the behaviours required to demonstrate effective communication.

By the end of this session, attendees will:

• Understand the advantages and disadvantages of the different methods of communication available
• Know why choosing the correct method of communication for the message is vitally important
• Know why communication breaks down, and the skills required to ensure communication is effective
• Be able to demonstrate reactions and behaviours associated with communication.

Course Content

• The advantages and disadvantages of the different methods of communication available
• Why communication breaks down and how to avoid barriers
• Transactional Analysis as a communication methodology
• Holding effective meetings and one to ones
• Evaluating the success of you communication.

Course Benefits

Being able to communicate more effectively will enable you to get your message across quicker saving time and effort. Being able to engage people in conversation builds trust and confidence meaning they buy into you and your ideas making it easier to influence.

Who should Attend

Anyone who is looking to develop communication skills and communicates with a range of people on a day to day basis.

Price

Open Workshop – £199+VAT per person. 1 day workshop including lunch and a delegate workbook.

Delivered to your organisation – Contact us to talk about your requirements and for a no obligation quote.

Session Breakdown

Why Improve Communication Skills

• Looking at why it is important to improve/change the way we communicate in life and in business

Methods of Communication

• What are the different methods or channels of communication available to you
• What are the pro’s and cons of each method
• How to choose the best method for what you want to communicate

Communication Skills

• What are the skills required to communicate effectively?
• What to consider when communicating
• The Communication Cycle
• Questioning and Listening

Communication Theory

• Understanding Transactional Analysis and how to use it to communicate more effectively

Meetings

• How to structure a meeting to best get your message across
• Dealing with different behaviours in meeting.

Course Information

This is a one day training event that Revolution Learning and Development deliver on an open basis at locations across the UK. We can also deliver this event at or in close proximity to your organisation if this is required.

If you choose to have us deliver this specifically for your organisation, we can make this more bespoke to your needs.

The cost of our open courses includes the learning materials, refreshments during the day and lunch.

To book click here or call us on 0845 8381729

Or, to discuss your individual needs, email us through the ‘Contact Us’ page on the website or call us on the number above.

Booking terms and conditions are available on our website.